Privacy policy

1 - Who is responsible for the management of personal data of the users of this website?

The company VOLCANO TECNOLOGÍAS DE LA INFORMACIÓN, S.L. (hereafter referred to as "VOLCANO"), which hold the corporate registration number (CIF): B- 64457708 and which is inscribed in the Mercantile Registry of Barcelona: Volume 39317, Folio 207, General Section.

Contact address: Plaza Urquinaona nº6, 11th Floor, Office C, 08010, Barcelona, Spain. Telephone: (+34) 93 299-2754; e-mail address: info@volcano.software.

2 - For what purposes are the personal data the users of this website used?

  • This data is used to respond to requests for information and price quotes and queries from visitors to the website located at http://www.volcano.software, either through the contact form or through VOLCANO's telephone number or email addresses that appear on the website itself.
  • To be able to send the visitors commercial emails about services commercialized by VOLCANO.

3 - How long does VOLCANO retain the personal data of the users of this website?

Until the website user requests that their data be erased.

4 - What is the legal basis for managing the personal data of visitors to this website?

The legal basis for the management of the data of users of this website is their prior consent granted by accepting this privacy policy.

5 – With whom will this data be shared?

The personal data of the users of this website will not be transferred or communicated to third parties, except in such cases that a legal obligation requires this.

6 - What rights do web users have over their personal data?

VOLCANO guarantees that in all cases users of this website shall have the following rights:

  • All visitors have the right to obtain confirmation as to whether or not VOLCANO is retaining their personal data.
  • Interested persons also have the right to access their personal data, as well as to request the rectification of any inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
  • In certain circumstances, interested parties may request the limitation of the processing of their data, in which case VOLCANO shall only retain such data for the exercise or defense of claims.
  • In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. VOLCANO will stop processing said data, except for compelling legitimate reasons, or for the exercise or defense of possible claims.
  • Website users are also entitled to the portability of their data to other companies, provided that this is expressly requested by the user and technically it is possible to do so and is not the subject of automated individualized decisions (including the elaboration of profiles).
  • The user may exercise their rights by sending a written request, through any of the following means: E-mail: help@volcano.software; by post: Ronda Sant Pere 52, 6th floor, postal code 08010, Barcelona, Spain.

Similarly, website users are informed that they have the right to withdraw their consent at any time, without affecting the legality of the treatment based on the consent prior to their withdrawal and that they may file a claim with the Spanish Agency for Data Protection , especially in such case that they have not obtained satisfaction in the exercise of their rights.

All contact information and procedures before the Spanish Agency for Data Protection can be found through the website: https://www.agpd.es.

7 - How does VOLCANO obtain the personal data of website users?

VOLCANO obtains the data of the users of this website through the contact form and the contact details visible on this web page and which have been provided voluntarily by the interested party.

8 - What types of personal data of web users will be managed by VOLCANO?

The personal data to which VOLCANO has access are the following:

  • Identification data: Company name, name of the contact person at that company, their telephone number and e-mail address.

Especially sensitive data or that of a special nature are not collected.

9 - Applicable legislation

VOLCANO processes user’s data in accordance with:

  • Regulation (EU) 2016/679 of the European Parliament and of the European Council of 27 April 2016 on the protection of natural persons regarding the processing of their personal data and the free movement of such data (RGPD).
  • Spanish Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD).

10 -Consultations

If you have any questions or comments about the way in which VOLCANO uses website visitors’ data, please contact us at: info@volcano.software.

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